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The Ralph Site - pet loss support

Welcome to The Ralph Site Blog

Hello, and welcome to The Ralph Site Blog.

We celebrate the unique place that pets have in our lives through regular features and practical advice on pet bereavement and other animal-related matters.

Pet loss support

The Ralph Site is a non-profit online pet loss support resource which provides support to pet carers coping with the loss of a beloved companion. There are a website and an active Facebook community with a public page and a private group.

Pet carers’ community

The Ralph Site aims to provide a non-judgmental and supportive place for those pet carers who have lost a much-loved member of the family. We know all too well the pain and heartbreak that accompanies the passing of your pet. And whilst these pets can never be replaced, we may find room to enrich our lives further with others when the time is right.

At The Ralph Site, we understand the special bond between you and your pets.

Thank you for your support.


Grieving the loss of a guinea pig

If you’ve come to The Ralph Site and our blog because you’re grieving the loss of a guinea pig, let us first say how sorry we are for your loss.

As you will have no doubt experienced first-hand, guinea pigs are wonderful animals who are packed full of personality, especially with their delightful language of ‘wheeks’ and whistles and propensity for ‘popcorning’ when they’re happy.

Losing a guinea pig is never easy.

The sudden loss of a guinea pig

Like rabbits (which we talked about in our last blog), guinea pigs are so-called ‘prey’ animals, which means that they’re hard-wired to be wary of predators. Prey species are usually highly reliant on the protection of their herd when it comes to keeping safe.

Because of this, guinea pigs will hide illness for as long as physically possible. They just can’t risk being left behind by the herd or showing their vulnerability. Sadly, this means that, by the time a guinea pig shows signs that he/she is poorly, it is often too late to save them.

While guinea pigs can live for seven or eight years, many tragically die before this. Guinea pigs are particularly vulnerable to upper respiratory infections (URIs) and pneumonia, as well as dental problems, scurvy (caused by a vitamin C deficiency) and gastrointestinal bloat.

Guilt that you missed the signs

If your guinea pig’s health deteriorated suddenly, you may be struggling with feelings of guilt. Is there anything you could have done to save them? Could you have spotted the signs sooner? Did you do something wrong? These are all questions that may be playing on your mind.

But as we’ve seen above, guinea pigs instinctively hide their illnesses. You can do everything right in terms of care and husbandry and still find yourself unable to save a precious piggy. Please be kind to yourself. Guilt seems to be a natural part of pet loss – maybe because our pets can’t tell us how they feel so they are completely reliant on us – but it can prolong the intense feelings of grief. The fact that you are grieving shows how loved your guinea pig was and that you would have saved them if you could.

Even elderly guinea pigs can decline quickly, so the loss almost invariably comes as a huge shock. Their little lives are never long enough.

Feeling unseen in your grief

It’s estimated that there are currently 400,000 pet guinea pigs in UK. Sadly, many of these live in woefully inadequate conditions where there are potential welfare issues. People often see guinea pigs as a ‘starter pet’ for their children and quickly lose interest when they realise these quirky rodents can live for the best part of a decade. This sort of attitude lends itself to seeing guinea pigs as ‘throwaway’.

For those of us who love our guinea pigs with care and devotion, losing one can be devastating. And it can be hard to express our grief due to the wider, prevailing attitudes towards guinea pigs mentioned above. You may well have had people say to you, “Can’t you just get another one?” or ‘It was only a guinea pig”. This can be hurtful. You know only too well that every guinea pig has a unique, irreplaceable personality.

Pet loss is often described as a disenfranchised grief because it isn’t necessarily recognised across our society, other than by people who have experienced their own bereavement. The Ralph Site was created to give bereaved pet carers a safe space to talk freely about their grief, whatever the species of their animal companion. Within The Ralph Site community, you’ll find plenty of people who have experienced the loss of a guinea pig and felt it keenly.

Practice self-care

At this difficult time, it’s important that you look after yourself and find space to grieve, instead of feeling like you have to pretend everything is fine.

If you have a sympathetic friend or family member, reach out to them and let them know that you’re in pain. If you don’t feel you can talk to anyone in your circle, know that The Ralph Site is here for you. You can also call the Blue Cross Pet Bereavement Support Service if you want to talk to someone about your loss.

You might find other blog articles on The Ralph Site helpful. We have written about everything from pet loss memorials and grief analogies to feeling angry or depressed when a pet dies and much, much more. Many people find these resources helpful. Sometimes, it’s comforting just to know that you’re not alone.

Do you still have a surviving guinea pig?

Guinea pigs are hugely social creatures who get much of their enrichment in life from living in a bonded pair or as part of a larger group. As you will have experienced if you care for multiple guinea pigs, they have an expressive language of wheeks, squeaks, whistles and purrs and will often play with each other throughout the day.

There’s no doubt that when a guinea pig dies, their surviving companion will grieve deeply. Guinea pigs have even been known to die from grief, so it’s crucial that you keep an eye on your surviving pig(s), especially if they were half of a pair.

What can you do to help them?

  1. Give them a chance to say goodbye

If one of your guinea pigs has just passed away, you may want to leave their surviving companion with them for a little while so that they can understand their friend has gone. Some guinea pigs will move away from their deceased mate, while others will nudge, nibble and vocalise to try to encourage their companion to move. Both responses are completely normal. Just 30 minutes or so can help a guinea pig to process what has happened.

Please don’t worry though if you aren’t able to do this. In time, your surviving guinea pig should adjust to their loss.

  1. Keep an eye on your guinea pig

You may notice that your guinea pig is subdued for a while. They may seem more lethargic, lose their appetite or be less active than usual.

If your other guinea pig died of something infectious, you will need to speak to a vet about treating their cage mate. Upper respiratory infections, for example, can be easily spread between guinea pigs that share a living space.

If you’re confident that your surviving guinea pig is not unwell, the best thing you can do is give them plenty of attention. They will be used to sleeping next to their bonded friend and may feel lost without the comfort of their presence. You can help to fill this void.

Some guinea pigs benefit from being given a cuddly toy to sleep next to.

  1. Think about giving your guinea pig a new companion

If your surviving guinea pig still has years of life ahead of them or seems to be struggling alone, you may want to consider finding them a new friend. As much as we can love a guinea pig and give them attention, we can never quite live up to time spent with their own species.

There are lots of myths about keeping guinea pigs. One of the most prevalent is that boars (males) fight or can’t be bonded to someone new.

In reality, there is lots that you can do to help your surviving guinea pig find a friend. A good starting point is to find a local, reputable guinea pig rescue. They will often let potential pairs meet and help you assess the initial meeting.

If you do decide to bring a new guinea pig home, it is recommended that you quarantine them for two weeks before introducing them to your existing pig. This is to make sure that they don’t have a URI, mites or a fungal infection that might threaten your resident guinea pig’s health.

Ideally, guinea pigs should be introduced on neutral territory. If you have a guinea pig run outside of your usual cage, for example, this is perfect. Alternatively, you could shut off your kitchen or other room in your house and let your resident guinea pig meet their new friend while running around in there.

Put a huge pile of hay in the enclosure with the two guinea pigs and try to ensure that there are at least two hides, two food bowls and two water bottles – that way they won’t have to fight for resources while they get to know each other. Providing enough hay to eat, hide in and play with is often the perfect distraction.

You may notice the guinea pigs chasing, rumbling, teeth chattering or trying to mount one another; this is a typical display of dominance but doesn’t mean the friendship is doomed before it’s begun. The more space you can give the guinea pigs during their introduction, the better. Scuffles are normal, even between bonded guinea pigs, so try not to panic.

Many people find that introducing boars can be trickier than introducing sows. One of the most successful approaches is to choose a young, pre-pubescent male to join your older resident male guinea pig. The adult male will usually accept a young companion without much fuss and will have bonded with them by the time their hormones hit peak teenage attitude somewhere between six and twelve months old! 

Will your resident guinea pig be OK on their own?

One of the risks of pairing an older guinea pig with a young companion is that you can end up in a cycle where the younger pig is bereaved at a time when they still have years of life ahead of them.

For this reason, you may decide that adopting another guinea pig isn’t the right course of action. You can help your guinea pig to cope with this by giving them plenty of time and opportunities for enrichment (especially space to run about and plenty of interesting chances to forage).

If you do decide to go ahead and adopt another guinea pig, please don’t feel guilty. You are just prioritising the welfare of your resident guinea pig. The love you had for the pig you have lost remains the same, whatever the circumstances.

Whatever you decide and however you feel, know that you are not alone.

Shailen and The Ralph Site team
The Ralph Site, non-profit pet loss support

Grieving the loss of a rabbit

If you’ve come to The Ralph Site because you’re grieving the loss of a much-loved rabbit, then please accept our deepest sympathy and support.

As you’ve no doubt experienced first-hand, rabbits make wonderful companions, combining affection and loyalty with a curious and playful nature.

Losing a rabbit can leave a huge hole in your life, routine and home.

The loss of a rabbit can come as a shock

Sadly, the latest research shows that the vast majority of domestic rabbits die prematurely. If this is something you are dealing with, you’re certainly not alone. The most common causes of death include teeth problems, flystrike, weight loss, collapse and bloat (gut stasis).

Rabbits are a prey species. This means that they have evolved to hide the signs of illness for as long as possible. Doing this makes them less likely to be targeted by predators or cut off from the protection of their social group.

But the ability to hide illness comes at a price for the rabbit and their human caregivers. By the time it’s noticeable that a rabbit is ill, they’re often in the late stages of a health problem or illness and it’s too late to save them.

Pet loss guilt

As we’ve explored in past blogs, guilt seems to be one of the most common and difficult emotions associated with pet loss. In large part this is because our pets are unable to tell us what’s wrong and so we have to make decisions on their behalf, doing the best we can with the information we have.

This can be especially hard when dealing with a prey animal. If you are grieving for a rabbit that died unexpectedly or prematurely, you may feel upset that you didn’t pick up on signs that they were ill sooner.

Please try to be kind to yourself about this. You may need to practice self-forgiveness in order to be able to let go of your guilt. As we’ve seen, rabbits will hide that they’re ill for as long as physically possible. Even people who have cared for rabbits for years, including those running dedicated rabbit rescues or experienced vets, can miss the signs that all is not well.

It is also fair to say that our collective knowledge about rabbit welfare and husbandry is not as developed as for dogs and cats. As such, we are still somewhat in the dark when it comes to understanding what causes the common health problems that affect domesticated rabbits.

Even if you are one of the ‘lucky’ minority who has cared for a rabbit well into their old age, it doesn’t minimise your loss or the pain you’re feeling. When it comes to our pets, we never have enough time with them.

A disenfranchised grief

When a beloved rabbit dies, it can feel like a lonely experience. Generally speaking, pet loss is seen as a type of disenfranchised grief, which is when the grief is not fully recognised by our wider society.

People who have never experienced pet loss often see it as an experience that’s self-inflicted or view pets as commodities that can be easily replaced.

As pet carers we know better. We know that the loss of a pet can be just as painful and distressing as the loss of a human friend or companion, even if it is an expected part of caring for an animal.

Within the pet caring community itself, many people feel that pet bereavement conversations centre on dogs and cats. This can add an extra level of disenfranchisement if you don’t feel that fellow pet carers recognise how much your rabbit meant to you.

We want you to know that we see your grief and we understand it.

One only has to spend a little bit of time with a rabbit to see what special animals they are.

Taking care of yourself

The most important thing right now is that you take care of yourself. You will find lots of blogs on The Ralph Site to help you.

Ideally, share with your loved ones how you’re feeling and what your loss means to you. If you are finding that difficult for whatever reason, you might find it helpful to talk to someone through the Blue Cross’s excellent Pet Bereavement Support Service.

You can also find plenty of like-minded pet carers in The Ralph Site’s private Facebook group. There are a number of people who have lost rabbits and will understand the special bond you shared with your bunny.

Helping your rabbit’s bonded companion

Was your rabbit one of a bonded pair or small group?

In addition to your own grief, you may be wondering how you can help your remaining rabbit(s) come to terms with their loss. Sadly, they will be grieving too. Bonded rabbits live very closely together, spending hours playing, grooming, sleeping and eating in close proximity. When one dies, it can be traumatic for the one left behind.

In case you’re in this predicament and worried about your remaining rabbit’s well-being, we’ve put together some advice for you:

  1. Let your remaining rabbit say goodbye

Rabbits are social animals and, as such, they can grieve intensely for a bonded companion. If at all possible, try to give your surviving rabbit time alone with their deceased companion so that they can begin to say goodbye.

Several leading rabbit rescues recommend leaving the two together for between one and three hours. During this time, you may notice the surviving rabbit sniffing, nudging, grooming or even hopping on their companion to try to wake them. Once they understand that their friend has died, they will usually move away from the body. If this hasn’t happened within three hours, you might want to give them a bit longer together.

Observations of grieving rabbits have shown that spending time with a deceased companion can make the overall experience of grief easier for the surviving rabbit. Where a rabbit hasn’t had a chance to say goodbye, they may wait for their companion to return, even if it means not eating or taking care of themselves.

Of course, if your rabbit died suddenly at the vets, it may not be possible to let your remaining rabbit say goodbye. You can still help your surviving pet, so please try not to worry.

If you think your rabbit may have died of something contagious, it’s important to seek veterinary advice straight away about treatment options for your rabbit’s mate.

  1. Keep an eye on your remaining rabbit

You may notice some changes to your grieving rabbit’s behaviour. This is to be expected. Most commonly, a bereaved rabbit will lose their appetite for a while and they may seem depressed and lethargic. Some rabbits become more affectionate, shadowing their human carers everywhere they go, while others deal with their grief by being grumpy and grunting or running away when anyone tries to interact with them. They may even show signs of aggression, even if they’ve never been aggressive in the past. With time, this behaviour should pass.

As we mentioned above, you will just need to keep an eye on the surviving rabbit to make sure that they are eating and drinking, even if a little less than usual. 

Give them plenty of attention and affection – you will probably find that it helps you as much as it helps your rabbit’s bonded friend.

  1. Give your rabbit a soft toy to cuddle

Your surviving rabbit is probably used to having their friend to cuddle up to for warmth and companionship. Some rabbits benefit from having a soft toy placed where they like to sleep so that the sense of comfort continues as much as possible.

You may also be able to help your rabbit cope with their grief by providing them with new toys and opportunities for enrichment.

  1. Maintain your rabbit’s usual routine

Most animals thrive on having a predictable routine or things in their environment that they can predict. For this reason, it’s important that you try to maintain your surviving rabbit’s usual routine, even though you are coping with your own grief.

You may both find it comforting to interact with each other as much as possible. Your rabbit is bound to pick up on your emotions but, hopefully, you can bring each other some much-needed love and kindness.

  1. Consider adopting a new friend for your rabbit

As social animals, the majority of rabbits do best when they have a bonded friend to live with. This is especially true when a rabbit has always been part of a pair or small group. 

It isn’t a case of replacing the rabbit who has died. Instead, it’s a case of helping your remaining rabbit through their grief by giving them the company of a friend who, as the same species, understands their language.

If you do decide you have room in your life for another rabbit, then it’s important to think about the age, temperament and requirements of your existing rabbit and their new friend. Rabbit rescue centres will often let you bring in your surviving rabbit to meet potential companions so that you go home with a good match.

Introductions should be managed slowly and carefully to give a new bond the greatest chance of success.

If you’re not ready to adopt another rabbit or you don’t feel it’s the right course of action, your remaining rabbit should be fine as long as he or she receives plenty of love and attention from you.

You may feel guilty about welcoming a new rabbit into your home so soon but please know that you are just looking after the welfare of your remaining rabbit. The love you feel for the rabbit you have lost will not change or lessen.

Whatever you decide and however you feel, know that you’re not alone.

Shailen and The Ralph Site team
The Ralph Site, non-profit pet loss support

How mindfulness can help you cope with pet loss grief

When you’re grieving for a much-loved pet, it can be hard to know how to cope or to visualise a time in the future when you’ll be able to get through the day without crying or feeling intense emotional pain.

Many people find that mindfulness exercises can help them.

What is mindfulness?

Mindfulness is perhaps best described as the quality of being present and fully engaged with whatever you’re doing at any given moment, free from distraction or judgement. When you’re in a mindful state, you are aware of your thoughts and feelings without getting caught up in them.

Why is mindfulness so important when you’re grieving?

As you know from personal experience, grief can be intense, painful and complicated, bringing up a range of strong emotions.

For most of us, our instinct is to think, “How can I ‘get over’ my grief as quickly as possible?” or “What can I do to stop feeling like this?”

It’s completely understandable that we feel this way. Grief is possibly one of the most distressing states to experience in life, even though it is an inevitable part of being human.

In order to cope, many of us try to avoid our feelings of grief altogether or, on the flipside, get stuck in how sad we feel without our precious pet.

Mindfulness can offer a third option that is healthier in the long-term.

The practice of mindfulness isn’t designed to take your pain away or end your grief. However, it can give you some tools to sit with the truth of your loss in a non-judgemental, self-compassionate way.

Accepting the impermanence of life

In many ways, mindfulness is about accepting that nothing in life is permanent, nothing lasts forever.

The painful truth is that, as soon as someone has life, their death is inevitable and unavoidable. 

Equally, when you love someone, you will eventually lose them in some way, either through death or a change in circumstances. Therefore, grief and loss are an integral part of love.

It’s incredibly painful to think about this. We want to go on forever with our loved ones by our side.

The problem is that when you start to think about situations or emotions being permanent – of them going on forever – you can become stuck. If you see the past as permanent, you can get bogged down by always looking backwards and trying to return to a previous stage in life when your pet was alive and well.

If you believe the future is already fixed and permanent, it becomes easy to believe that your grief will exist in its current, intense state forever. This can feel hopeless.

Mindfulness challenges these beliefs.

It tells us that impermanence is at the core of our existence. Things are constantly changing, so all we can truly know is what is happening here and now, in this exact moment.

If we can accept impermanence within our grief, we can embrace the idea that we won’t always feel as heartbroken as we do right now. This perspective enables us to recognise that, with time, our grief might change and soften and make room for other things in our lives.

Mindfulness exercises for beginners

We’re not mindfulness experts here at The Ralph Site but we do know that simple mindfulness exercises can help you to move through your grief rather than getting stuck where you are right now.

Here are a few ideas for you to try:

  • Mindful breathing

This is an exercise that you can do at any time, anywhere.

Mindful breathing is designed to bring you back to the here and now, connecting you with your physical being and letting thoughts flow in and out of your mind without getting caught up in them.

With this exercise, you need to breathe from the diaphragm, paying attention to the rise and fall of your chest. Breathe in slowly through your nose and then breathe out through your mouth, feeling the warmth of your breath as it leaves your body.

Try to focus on counting your breaths rather than thinking about anything else. Thoughts will pop into your mind and that’s OK – you’re not trying to avoid them. Acknowledge anything that you think. Don’t tell yourself off for thinking about your sadness, guilt or anger. They’re natural feelings when you’re grieving.

If you find your thoughts focusing on your grief, try to shift what you’re thinking about by going back to counting every breath and concentrating on each number.

Need more guidance? You might find this mindful breathing meditation helpful.

  • A mindful visualisation

Some people find it helpful to couple mindful breathing with a visualisation exercise called ‘Leaves on a stream’.

As you concentrate on your breathing, close your eyes and imagine a stream flowing through a forest. Leaves are falling from the trees surrounding you. When a thought pops into your mind, grab a falling leaf and attach the thought to it. Then, let the leaf fall into the stream and watch it float away.

Any thought counts – from what you plan to cook for dinner tonight right through to memories of how your pet died. The key here is to recognise the thought, name it and then let it flow away from you.

  • Mindful nature walk

Doing some physical activity can be a great way to lift your mood when you’re grieving. A walk somewhere in nature is even more beneficial because it’s a visual reminder of the cycle of life and death.

Walk through the woods in the autumn, for example, and you’ll see the leaves falling from the trees and decaying on the ground where, only months before, they were green and plenty. It’s a gentle way of reinforcing the impermanence of life.

You also recognise that spring and summer will come again. There are happy times ahead.

Before you start your walk, spend a couple of minutes standing still with your eyes closed. Pay attention to your senses. What can you hear? Perhaps children are playing in the distance or a dog is barking. Maybe you can hear the wind blowing through the branches of the trees.

What can you smell? Does the ground smell damp? Is there a fragrance from nearby flowers in the air? Maybe someone nearby has lit a bonfire or, if you’re walking on the beach, can you smell salt from the sea?

What can you feel? Is the breeze blowing on your skin? Is your hair dancing about in the wind? Maybe your cheeks and toes feel cold or you’re so warm that you can feel a trickle of sweat running down your back.

Is there anything you can taste in the air around you? Maybe it’s raining or the breeze tastes like sea spray.

By concentrating on the things you can experience in your immediate location, it will help to ground you in the present moment.

Open your eyes and take in what you can see. Notice the different colours, shapes and textures. 

Once you start walking, try to notice how it feels each time one of your feet hit the ground. What is the path like? Can you hear your shoes crunching fragile leaves? Are you walking on soft sand? If so, what does it feel like to sink into it with each step?

Every couple of minutes, try to switch your focus from one sense to another. For example, you could spend two minutes thinking about what you can see, then two more thinking about what you can hear, and then what you can taste and so on.

  • Mindful self-compassion

As we’ve explored in past blogs, it’s common to feel guilty or angry when a pet dies. These emotions can make it hard to be kind to yourself, especially if you feel you were in some way responsible for your pet’s death (see our blog about self-forgiveness).

This mindfulness exercise encourages you to practice self-compassion.

When you’re grieving it’s easy to get trapped in a cycle of negative thoughts, a loop of blame and feelings of loss. This exercise aims to break the cycle and replace those difficult thoughts.

Choose a short, kind and meaningful phrase to say to yourself. It could be “I am not my thoughts”, “May I find the courage to move forward without you” or even “May I forgive myself”. 

Try to repeat this phrase multiple times a day – you can say it in your head or out loud. Sometimes out loud is more effective because your brain actually hears the words and begins to process them as reality.

  • Let go of the deadline

Many people have what can only be described as a deadline for when they should be done grieving. We often hear people say, “It’s been six months and I should be feeling better by now”.

Every time this thought pops into your head, try visualise the date disappearing from a calendar and bring your thoughts back to the here and now.

Focus on your breathing and what you can see, hear, touch, taste and smell in this exact moment. 

Grief does not move in a straight line; it doesn’t come with an expiry date. Instead, it looks more like a rollercoaster track with highs and lows and many times round the same loop.

Other mindfulness resources

People from all walks of life find mindfulness a useful tool for making life more manageable, especially after a bereavement.

You might want to try popping a mindfulness app on your phone to help you practice different mindful exercises: Headspace and Calm are both popular apps.

The NHS.UK website has some links to further mindfulness resources: https://www.nhs.uk/conditions/stress-anxiety-depression/mindfulness/ 

You can also find some helpful links through the mental health charity, MIND: https://www.mind.org.uk/information-support/drugs-and-treatments/mindfulness/how-to-learn-mindfulness/ 

As always, know that The Ralph Site is here for you. Join our private Facebook pet loss support group to talk to other pet carers who ‘get it’, who understand the depth of your loss.

You’re not alone.

Very best wishes from Shailen and The Ralph Site team
The Ralph Site, non-profit pet loss support

What to do when you think your vet made a mistake

Have you recently lost a pet and believe that, in some way, your vet made a mistake that resulted in your pet dying? 

It can be hard to move forward when you believe that a trusted professional is responsible for your loss, either through the incorrect action or through inaction. 

So, what can you do when you think your vet made a mistake? 

Acknowledge that your vet is human 

Sadly, there are times when a vet will make a mistake.  

For all their training and years of experience, vets are human beings. Like the rest of us, they are imperfect. In most vet’s careers, there will come a moment when they make a wrong call, poorly manage a case or overlook something that they should have noticed.  

The most common scenarios are: 

  • A missed diagnosis or misdiagnosis
  • Mistakes or miscommunications about medication 
  • Actual errors during treatment or surgery 

In the worst case, as with a medical doctor, a lapse in judgement or oversight can tragically end in death.

This is perhaps little comfort to you if you feel your pet was the one with whom mistakes were made. However, it might be helpful to think about your vet’s motivation and to see what happened from their perspective.  

The truth is that the overwhelming majority of vets are compassionate people who care deeply for animals. Not only have they invested in years of training but they also dedicate a huge portion of their lives to saving animals. They are almost certainly upset about losing your pet too. 

The veterinary profession has one of the highest suicide rates because vets are emotionally invested in their animal patients and feel their suffering keenly. They are also people who, due to the rigorous academic demands of practising veterinary medicine, are not accustomed to failing.  

On the occasions when mistakes have genuinely been made, most vets carry the guilt or regret with them for the remainder of their careers, if not their lives. 

So even if a mistake is made, it’s rare that it stemmed from deliberate negligence. 

Of course, that’s not to diminish your sense of loss. Intentional or not, you may still want your vet to be held accountable for your pet’s death. 

Talk to your vet 

If possible, your first step should always be to have an open and frank conversation with your vet. 

If you’re unsure of their name, ask Reception and they will be able to help. 

At the time your pet was ill or injured, your emotions would have been all over the place and your vet may have made recommendations that you didn’t fully understand at the time or now, looking back. 

Book an appointment with your vet and explain at the time of booking that you would like to discuss your pet’s death and the circumstances, decisions and recommendations surrounding it in more detail. 

Many people find that the vet is able to walk them through each stage of the treatment and that this reassures them that all the right things were, in fact, done. 

Was your vet negligent? 

According to Which?, negligence is defined as: 

“when a vet breaches the duty of care regarded as standard of the profession at the time, and their action (or inaction) resulted in harm, loss, injury or damage which was reasonably foreseeable… 

…As well as poor advice, negligence can also occur as a result of missing advice or inaction – it isn’t just confined to things that have been done”. 

As Which cautions though, the outcome of surgery or treatment isn’t always certain. An unsuccessful outcome is typically not because the vet has been negligent. It could be that your pet would have died even with the best possible care. 

If you genuinely feel your vet is at fault 

If, having spoken to your vet, you feel that you have legitimate grounds to make a complaint, you should follow these steps: 

1. Think about the desired outcome 

Before you lodge a complaint, think about what you want the outcome to be. 

Do you want a formal apology from your vet? 

Would you like to know how procedures at the practice have been changed to ensure the same mistake never happens again? 

Do you want the vet to waive their fees or pay you compensation for your loss? 

Naturally, what you probably want most is for your vet to be able to turn back time and save your pet. As that isn’t possible, you will need to consider what sort of outcome you would like. 

If you’re clear about what you want from the outset, it will help the vet to respond appropriately. 

The emotional impact of mistakes often comes down to how they are dealt with. If you feel your vet has brushed off your concerns or refused to answer your questions, then you may be more likely to pursue a complaint. 

Research shows that even fatal mistakes can be less traumatic for the pet’s family and the vet if things are dealt with openly. If a vet has genuinely made a mistake or poorly managed a case, sometimes it’s enough to hear them take responsibility for this.

2. Make a list of your questions and concerns 

Before you make a complaint or even speak to your vet informally, you might find it helpful to write a list of your questions and concerns. 

Think about the course of events that led up to your pet’s death and note down the key decisions and recommendations. 

3. Ask for the practice’s complaints procedure 

Your veterinary practice will have a complaints procedure, which you may find on their website. If not, you can ask the Reception for details. 

Most practices will urge you to speak to the Lead vet for your pet’s case before you do anything else. Many complaints can be resolved in this way. 

If you are not satisfied after talking to your vet, you may be asked to put your complaint in writing to the practice or the group that manages the practice, if there are several branches.  

Typically, you will receive acknowledgment of your complaint within five working days and then a full written response within a few weeks (the time frames will vary from one practice to another).

 4. Escalate your complaint 

If, after receiving a written response to your complaint from the practice, you’re not satisfied with the outcome, you can escalate your complaint to the Royal College of Veterinary Surgeons (RCVS). 

In the UK, the Consumer Rights Act states that a service such as veterinary medicine should be ‘provided with reasonable care and skill’. 

If you believe your vet has failed in their responsibility to you or your pet, then you can notify the RCVS of a potential breach of their Professional Code of Conduct. 

You can also complain to voluntary, independent and free mediation service Veterinary Client Mediation Service (VCMS) about service issues after you’ve been through the practice’s complaints procedure. 

You will need to support your complaint with evidence, where possible. Again, it’s helpful to state what outcome you would like for your complaint. 

5. Seek legal advice 

If you believe that your pet died because of your vet’s negligence, then it is advisable to speak to a solicitor. They can help you to decide whether to take your complaint further, especially if you are seeking compensation. They can also represent your case on your behalf. 

Moving forwards 

In previous blogs, we’ve talked about how important forgiveness and self-forgiveness can be when a pet dies. 

At some point, you will need to decide whether you are able to forgive your vet. Many people find that it is forgiveness above everything else that enables them to begin processing their grief. 

Only you know what’s right for you. This will probably depend on the circumstances in which your pet died. 

Could it be that you are blaming your vet because it’s easier to be angry at them than at anyone else, including your pet for leaving you? 

Did your vet make a genuine mistake for which they have apologised? 

Would your energy be better spent in processing your loss rather than reliving how it happened? 

Or do you believe that your vet was negligent and must take responsibility for his or her actions/inaction, especially to protect other animals in the future? 

It’s your decision.  

If someone is intentionally neglectful of their duty of care then, of course, it needs pursuing for the safety and wellbeing of the other animals treated by them. 

If, however, the vet made a mistake due to a factor like tiredness, a lapse in concentration or being faced with a run of emergency cases in one afternoon, it can sometimes be more cathartic to forgive them for being human.   

Above all, please try to look after yourself. Find ways to celebrate your pet’s life and the special times you shared. Reach out for support if you need it. 

People in The Ralph Site Pet Loss Support Group on Facebook may have been through similar experiences. 

The Blue Cross also has a dedicated helpline for anyone who has suffered a pet bereavement. 

Remember, you’re not alone. 

Very best wishes from Shailen and The Ralph Site team 
The Ralph Site, non-profit pet loss support 

Pet loss and self-forgiveness

In past blogs, we’ve talked about how guilt is a major factor in pet loss grief and how guilt and regret can be hard to distinguish. Today, we want to go a step further and talk about self-forgiveness and why it’s so important when you’re grieving for a pet.

Our sense of responsibility towards our pets

People often compare the sense of responsibility they feel towards their pets with the responsibility of caring for a young child. Neither animal nor infant can tell us what they need and they are entirely dependent on us for food, shelter, safety and love.

As pet carers, we have the responsibility of advocating for our pets based on our instincts and knowledge at the given moment in time. The pet cannot give us their perspective.

What if we get something wrong? The emotional toll of a pet dying because of something we did or didn’t do is huge.

Sometimes we make tragic mistakes

Sadly, there are times when we make tragic mistakes in relation to our pets.

Perhaps we accidentally leave the garden gate open or pop inside for a wee while the dog plays near an open pond. Maybe we reverse out of the drive without seeing our cat asleep under the car or leave the dog’s collar on while they are playing unsupervised.

These small things can happen a thousand times over with no consequences but it can take just one moment, one unfortunate colliding of events, to turn your world upside down.

Of course, the truth of life is that accidents happen. We can’t plan for every possible outcome. If we could, our A&E departments would be practically empty. But the guilt can be overwhelming when you know that something you do or didn’t do directly resulted in a beloved pet dying or going missing.

Sometimes we miss a sign or make the ‘wrong’ decision

Another responsibility we have as a pet carer is to make decisions about our pet’s healthcare without being able to talk to the animal about their symptoms.

We have to decide when to contact a vet, what treatment plan to follow, whose opinion to trust, what symptoms to worry about and so much more.

As many of us know too well, there are times when our action or inaction can result in a pet’s death.

Again, the guilt is tough to manage.

Sometimes we do what we believe is right

Euthanasia is another factor in pet loss guilt. We talked in a past blog about many of the feelings pet carers experience after having a pet ‘put to sleep’.

You may be struggling to forgive yourself for having chosen euthanasia. You may believe you left it too late or acted too soon. Or perhaps you believe your pet was scared or felt betrayed at the end of their life.

Even with the knowledge that you acted in your pet’s best interest, coming to terms with actively consenting to end your pet’s life can be hard to process.

Why self-forgiveness is so important

What can you do when you know that you personally had some part to play – however unintentionally – in your pet’s passing?

As humans, we often have the desire to blame someone for tragic events, but what do we do when the person we want to blame is ourselves?

A lot of research has been done around this topic, although most of it relates to human bereavement or when a person goes missing.

However, there are a growing number of psychology professionals who recognise that pet loss can be just as devastating and result in just the same feelings.

The overriding research finding is that self-forgiveness is essential if you are to ever find some kind of peace about your role in your pet’s death. People who are able to practice self-forgiveness and self-compassion are associated with lower levels of emotional distress and are less likely to experience PTSD, complicated grief or depression.

But how do you practice self-forgiveness and what does it even really mean?

What forgiveness is and what it isn’t

Before we look at some tips for practicing self-forgiveness, it might be helpful to look at what forgiveness is as well as what it isn’t.

Research from Enright and North (1998) defined forgiveness as:

“A willingness to abandon one’s right to resentment, negative judgement and indifferent behaviour to one who unjustly injured us, while fostering the undeserved qualities of compassion, generosity and even love towards him or her”.

In other words, forgiveness is not about pretending that a mistake didn’t happen or glossing it over but, instead, choosing to show compassion towards the person who made the mistake rather than judging or blaming them.

In the case of self-forgiveness, you give the compassion to yourself. But how?

10 tips to help you practice self-forgiveness

The tips below come from a mixture of bereavement counsellors and individuals who have suffered a bereavement where their actions either directly or indirectly led to their loved one’s death.

1.      Embrace your guilt

Guilt is a distressing emotion, both for you and for the people around you. It can fester inside of you. People may tell you not to feel guilty, often because it’s an uncomfortable emotion to confront. But the truth is that this advice doesn’t really help. Fairly or unfairly, you do feel guilt.

Embracing your guilt isn’t about wallowing in it or letting it overtake you. This tip is about sitting with your feelings, as unpleasant as they may be. If you did something that contributed to losing your pet, it is helpful to acknowledge this and bring it out into the open by talking about it.

2.      Be specific about what you need to forgive yourself for

Guilt has a way of growing and becoming quite generalised. Left unchecked, it can start to colour the way that you see yourself.

A crucial part of being able to forgive yourself is being specific about why you feel guilty. For example, if you left your garden gate open and your dog ran out into the road, the thing you have to forgive yourself for is forgetting to shut the gate.

You didn’t wish your dog harm and you didn’t leave the gate open intentionally. What you did was make a human mistake.

3.      Think about your intention/motives

It’s important that you look at your intention or motives in the events leading up to your pet’s death.

  • What did you know?
  • Why did you make the decisions you did at the time?
  • Did you intend to cause harm?
  • Did you do the best you could do with the information you had?

The chances are that you didn’t do anything at all with malice or an intention to harm in your mind.

You may have decided to wait to see the vet, for example, because you didn’t want to stress your pet out unnecessarily in the middle of the night. You may have delayed looking for your cat because they had a history of disappearing for days at a time. You may have left the door open because you were distracted.

4.      Let go of feelings of shame

Sometimes, when we know we made a mistake with devastating consequences, our feelings of guilt can morph into shame.

Shame is defined as “a painful feeling of humiliation or distress caused by the consciousness of wrong or foolish behaviour”. It’s an emotion often rooted in the knowledge that you knew what you were doing was wrong at the time of doing it.

However, as we’ve seen above, it’s unlikely that you deliberately made a wrong decision about your pet. You did the best you could with the knowledge you had at the time.

Shame is a problematic emotion because it tends to lend itself to black and white thinking. Instead of recognising, “I did a bad thing or I made a bad decision”, shame leads you to believe, “I am a bad person”.

Self-forgiveness is about being kinder to yourself. You’re not a bad person. You did not intend any harm to your pet.

It’s okay to feel guilty. Guilt can help you identify mistakes and learn from them. Taking responsibility for your actions and their consequences is an important part of self-growth. Researchers say that feelings of remorse, repentance and a sense of being humbled are all a healthy way to respond to guilt in grief and to eventually integrate these feelings.

Where guilt is unhealthy and unhelpful is when it crosses into self-recrimination.

5.      Show yourself the same compassion you would show to a loved one

Sometimes, we hold ourselves to impossibly high standards. If a loved one had been through the same loss as you as a result of the same decisions/actions, what would you say to them?

What would it take for you to forgive them?

It’s likely that you would be far more compassionate to someone else than you’re being to yourself. You would probably look at the big picture and consider all the ways your loved one made their pet’s life a happy one.

Every time your critical inner voice starts berating you, try to stop it and reword what you’re saying with the words you would use towards a loved one in the same situation. How would you talk to your child, a parent, your partner or a best friend? Show yourself the same kindness.

6.      Guilt isn’t always rational

When a pet dies, it’s often as a result of unlikely circumstances coming together. This could be a cat running into the road at the exact moment a car was passing or a dog running into a randomly placed stick in the woods. Perhaps your pet managed to get trapped somewhere or caught by their collar.

While you may have taken the dog for the walk or put the collar round their neck, there is no way you could ever have predicted how events would collide and unfold. If only clairvoyance could be part of the pet keeping package!

Of course, just because guilt isn’t always rational or deserved doesn’t mean that you won’t feel it.

Again, it can be helpful to think back to your intentions and motives here.

You took your dog for a walk because you wanted to give them enrichment and exercise. You gave your cat a collar so people would know how to contact you if your furry friend ever strayed too far from home. You let your cat out because you wanted them to have a fulfilled, interesting life.

These are all good, loving decisions.

7.      Pay forward making amends

The real kicker when a pet dies is that we can never make amends to them for our role in their passing. If you want your pet’s forgiveness, this knowledge can be hard to accept.

One option is to make amends in another way, paying it forward in your pet’s honour.

For example, you could volunteer at your local animal shelter or make a donation to an animal charity. If your pet died in tragic circumstances that could affect other people, you could start an awareness raising campaign.

8.      Talk to your pet

Many grief counsellors advise bereaved people to talk to their lost loved one.

One way to do this is a variation of the popular therapeutic exercise known as ‘The Empty Chair’. In part one of this exercise, you imagine that your pet is sitting in an empty chair opposite you and you tell them all the things you’re feeling, including your guilt.

In part two of the exercise, you swap to the empty chair and talk back as though your pet is able to answer you. As you no doubt knew your pet to be loving towards you, the words you imagine for them are likely to be more loving and compassionate than you would otherwise choose to be towards yourself.

This can be a powerful way of offering self-forgiveness.

9.      See your mistake as part of the human experience

As human beings, we are all destined to make mistakes in life, some large and some small. And with each mistake we make, we face a choice. We can choose to stay stuck, reliving the moment of the mistake even though we are powerless to undo it, or we can learn as much as possible from the mistake and choose to use that knowledge on the rest of our journey through life.

If you said or did something that resulted in your pet’s death – or your inaction played a part – what can you learn from this? What will you do differently knowing what you know now? How could your experience help others? Could it make you a better pet carer in the future or make you more compassionate in some way?

10.  Actively choose self-forgiveness

Above all, self-forgiveness has to be an active choice. Every time, you fall into the pattern of self-condemnation, you will need to actively decide to interrupt your internal voice with more compassionate thoughts. At first, this will require a lot of conscious effort on your part but it should become more natural with time.


Self-forgiveness is not about claiming you don’t hurt or denying the part you played in your pet’s passing. Instead, it’s about choosing not to place blame and recognising that you never had bad intentions.

With time, self-forgiveness will hopefully enable you to remember your entire relationship with your pet rather than just the circumstances surrounding their passing from your life together.

Until that time, know that you’re not alone.

Very best wishes from Shailen and The Ralph Site team
The Ralph Site, non-profit pet loss support